Privacy
Overview
Hulayre collects a limited amount of information in order to operate the site, fulfil orders and understand how the store is being used.
This page sets out, in simple terms, what may be collected and why.
Information you provide
When you place an order, contact us or sign up for updates, you may provide details such as your name, email address, shipping address, billing address and any information relevant to your order or enquiry.
Information collected through the site
Like most online stores, certain technical and behavioural information may be collected automatically when you use the site.
This can include browser type, device information, pages viewed, time spent on the site and interactions connected to products or checkout.
How information is used
We use information to run the store properly, process orders, respond to enquiries, improve the experience of the site and understand what is or is not working.
Where appropriate, information may also be used for analytics and marketing activity.
Analytics and marketing tools
Hulayre may use Google Analytics, TikTok and Meta technologies to better understand site traffic, visitor behaviour and campaign performance.
These services may use cookies, pixels or similar technologies to measure interactions with the site and support marketing activity.
Advertising
Google, TikTok and Meta may help us understand which campaigns lead visitors to the site and what actions are taken once they arrive.
This helps shape how the brand is presented, and how effectively communication is working across channels.
If you choose to hear from us by email, we may occasionally send product news, brand updates or related communications.
You may opt out of marketing emails at any time by using the unsubscribe link included in those messages.
Sharing information
Information may be shared with service providers where necessary to run the store, process payments, fulfil orders, send communications or measure site performance.
We do not treat personal information as something to be traded casually.
Retention
Information may be kept for as long as reasonably necessary to operate the store, maintain records, meet legal obligations and resolve issues arising from orders or enquiries.
Your choices
You may choose not to provide certain information, although this may affect your ability to place an order or use some parts of the site.
You may also manage cookies through your browser settings and opt out of marketing emails whenever you wish.
Contact
If you have a question about how information is handled, please contact Hulayre directly.
